Terms & Conditions

Acceptance of the Terms

By accessing and using our platform, you agree to be bound by these Terms & Conditions ("Terms"). If you do not accept these Terms, please leave our site immediately.

Eligibility Requirements

To use our platform, you must:

1. Be at least 18 years old (or the minimum age required in your jurisdiction);
2. Be physically located within a country where we operate;
3. Not be excluded from gaming or self-excluded on our platform;
4. Provide accurate and complete information during account registration.

Minimum Age Requirements

You must be at least 18 years old to use our services. We may request proof of age if necessary.

Geographic Restrictions

We only accept users who are physically located in countries where we operate. Please note that some countries or regions may have specific restrictions on gaming participation.

Account Registration Rules

To register an account:

1. Visit our website and click "Register" or use the mobile app to sign up;
2. Fill out the registration form with accurate information, including your name, date of birth, address, and contact details;
3. Verify your email address by clicking on a link sent to you;
4. Create strong login credentials for access to our platform.

One-Account-Per-User Policies

You may only register one account per user. We reserve the right to close any duplicate accounts we identify.

Identity Verification and KYC

We may request verification of your identity, including:

1. Proof of age;
2. Address proof (utility bills, ID cards, etc.);
3. Passport or national ID copy;

This helps us comply with regulations and prevent account misuse.

Account Accuracy Obligations

Please ensure that the information you provide during registration is accurate. We rely on your honesty to maintain compliance with regulatory requirements.

Account Security Responsibilities

You are responsible for keeping your login credentials secure, including:

1. Choosing strong passwords;
2. Enabling two-factor authentication where available;
3. Not sharing or exposing sensitive information.

Login Credentials and Password Protection

We recommend that you use a unique password for our platform and do not share it with others.

Restricted Behaviour and Prohibited Activities

Please avoid the following actions:

1. Creating multiple accounts to abuse bonuses or promotions;
2. Misusing login credentials, including attempting unauthorized access;
3. Engaging in prohibited activities (e.g., collusion).

Multi-Accounting and Fraud Prevention

We reserve the right to close any duplicate accounts and investigate suspicious activity.

Bonus and Promotion Rules

Bonuses are subject to terms and conditions:

1. Bonuses can only be claimed during specified periods;
2. Specific wagering requirements apply for each bonus type;
3. Bonus abuse will result in account closure, forfeiting bonuses, or both;

Read the specific promotion rules before claiming a bonus.

Wagering and Gameplay Conditions

Please note that:

1. Gaming is subject to laws of chance (win/loss);
2. All games are governed by our Terms and the applicable game-specific rules;
3. Technical difficulties may result in voided gameplay or interrupted sessions;

Be aware of your own limitations, including responsible gaming guidelines.

Bonus Abuse Prevention

We reserve the right to investigate suspected bonus abuse, which includes:

1. Attempting to exploit loopholes in promotions;
2. Misusing login credentials for bonus claims;
3. Collusion between accounts or individuals.

Abuse will result in account closure and possible further action.

Deposits and Withdrawals (Subject to Source Material)

If deposits/withdrawals are supported on the source material, add this section:

• Deposits can be made via various payment methods listed below;
• Minimum deposit requirements apply for specific bonuses/promotions;
• Withdrawal requests may require identity verification;

Please refer to our FAQ or contact support with any questions.

Verification Before Withdrawals

To prevent money laundering and ensure account security, we might request additional documentation for withdrawals.

Processing and Review Procedures

Withdrawal processing times vary depending on payment methods. Our team will review withdrawal requests within a reasonable timeframe (usually several business days).

Responsible Gaming Expectations

We support responsible gaming practices:

1. Setting deposit limits to avoid overspending;
2. Taking breaks or self-excluding if needed.

Please refer to our Responsible Gaming page for more information and guidance on resources available to you.

Self-Exclusion and Account Restrictions

If you wish to exclude yourself from our platform, please contact support with your request:

1. Temporary (cool-off) periods will be implemented;
2. Long-term self-exclusion can result in account closure.

Please note that during temporary or long-term exclusion periods:

• Access to all games on the site will be blocked for the specified duration(s);
• Any existing bonus funds will remain inactive and forfeit any winnings accrued from gameplay initiated within those restrictions;

Note that there may be other requirements depending on the source material. If you experience difficulties accessing your account, contact our customer support team.

Game Fairness and RNG Systems

We employ industry-standard random number generators (RNG) to ensure fairness in gaming outcomes:

1. Games are audited internally by independent third-party experts;
2. Technical compliance is regularly reviewed for the RNG system;

Rest assured that we follow rigorous testing and certification procedures to maintain transparency.

Technical Interruptions or Voided Gameplay

In rare cases, technical issues may interrupt gameplay. If this occurs, contact our support team:

1. We will assess whether game rounds were affected;
2. Refunds or adjustments might be made depending on the specific circumstances;

Do not attempt to restart interrupted games manually; let us handle any related issues.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account due to various reasons, including:

1. Misuse of login credentials;
2. Prohibited activities (collusion, bonus abuse);
3. Failure to comply with Terms and/or gaming laws;

If an account is closed due to suspected misuse or other reasons, funds remaining in that account will be forfeit.

Intellectual Property and Platform Ownership

All content on our site remains the property of EuroMillions, including games, designs, code, text, audio materials, graphics, trademarks, service marks, trade names, logos (collectively "Materials").

Please do not reproduce or use Materials without explicit authorization from us in advance.

Limitation of Liability

We and our agents are not responsible for:

1. Losses resulting from gaming on the site;
2. Failure to detect software bugs;
3. Technical interruptions;

Nothing in these Terms is intended to limit or exclude liability where this would be illegal, nor does it affect any other rights you may have under applicable law.

Modification of Terms

We can modify our Terms at any time with reasonable notice:

1. By updating the current Terms on-site (or the mobile app);
2. Notifying users through email updates for more significant changes;
3. Posting notifications to your registered account;

Your continued use after a modification is deemed acceptance of new Terms.

Contact or Support Guidance

For questions, concerns, or feedback about our site and services:

1. Email;
2. Visit the FAQs page on-site;
3. Contact support via phone;

Our team will help you navigate any issues promptly and efficiently.

Please note that we have implemented these Terms & Conditions to ensure compliance with applicable laws, protect user interests, and promote fairness in gaming practices. We strive for clarity and transparency throughout our operations while operating within the parameters of regulatory guidance.